Application
How can I increase the chances of being accepted as a tenant?
A very important criterion for deciding who will be invited to view the apartment is the information you provide. The more data we have from you, the better we can evaluate the suitability for renting. The selection of prospective tenants is done by ...
How do I apply for an apartment?
Thank you for your interest! You can find our advertisements on 80+ websites, including all well-known real estate portals such as ImmoScout24, Immowelt & Ebay Kleinanzeigen. You can find a link to all our advertisements here. On each portal you have ...
What is the process after the application?
After you have left your data in the portal where you found the apartment via the button "Contact provider", you will be automatically added to the list of apartment applicants. As soon as there is a status change (e.g. invitation to an apartment ...
I did not receive an email after my appointment.
In this case, please check the SPAM folder of your e-mail program first. Otherwise, we look forward to receiving your message at mieter@moovin.de and will be happy to help you.
Do I have the ability to view my current application status?
Of course! We at moovin would like to offer you as a prospective tenant maximum transparency during the application process and therefore inform you daily about the status of your apartment application. To do so, log in to your moovin account and ...
I have received an SMS notification or an email from moovin. Can I reply to this?
For technical reasons, a response to our automatic e-mail, as well as SMS / notifications is unfortunately not possible. Do you have any further questions? Our rental team will be happy to answer them at mieter@moovin.de. Please always include your ...
Why did I receive a rejection on my application?
We are sorry that we had to turn you down this time. However, there are often a large number of promising applicants, which is why we unfortunately had to turn you down for quantitative reasons. Nevertheless, we wish you continued success in your ...